Help Center

FAQ

ORDER & SHIPPING

How do I order a MONZA?

What is the delivery time?

How will I get notified of my order and shipment status?

What countries do you ship to?

Can I cancel my order?

Can I add another order in same shipment?

PAYMENT

What payment methods can I use?

Can I pay via a payment plan?

Does a payment plan cost anything extra?

RETURNS & REFUNDS

What is your return policy?

How do I get refund if returned a product?

ASSEMBLY

How do I assemble the bike?

GUARANTEES

How do I service the bike?

Do you have warranty?

Production and design

Where is the MONZA designed and built?